After student complaints, Utah professor denied job
Here’s another example of students-as-customers and ramifications of that perspective. If students dislike a teaching approach (even if it’s demonstrably effective, with empirical support), then the professor is not doing his job, if the job is defined as “satisfy students.”
Some students didn’t take well to Steven Maranville’s teaching style at Utah Valley University. They complained that in the professor’s “capstone” business course, he asked them questions in class even when they didn’t raise their hands. They also didn’t like it when he made them work in teams.
Those complaints against him led the university denying him tenure – a decision amounting to firing, according to a lawsuit Maranville filed against the university this month. Maranville, his lawyer and the university aren’t talking about the case, although the suit details the dispute.
Maranville and his attorney did not return phone calls, but the allegations in the lawsuit raises questions that have been raised and debated about the value of student evaluations and opinions, how negative evaluations play into the career trajectory of affected professors and whether students today will accept teaching approaches such as the Socratic method.